community management

With dramatic increases in the demand for quality senior living communities comes the responsibility for seasoned assisted living and memory care operators to partner with stakeholders to meet this demand.  The principals at Watercrest Senior Living Group are proven industry leaders and nationally recognized for their achievements in

the development and operations of assisted living, memory care, independent living and skilled nursing.  Prior to launching Watercrest Senior Living Group, their success in growing SERVANT Leaders sparked a culture change that resulted in the turnaround of several underperforming communities, an entire REIT portfolio, and a regional operating company.

 

The team’s focus on celebrating associates and their passions has transformed ideas into action improving the quality of senior living today.  Realizing that expertise is only limited by the potential of people, Watercrest Senior Living Group attracts the industry’s top talent leading to exceptional results through expertise and training in:

Financial Operations

 

Sales Operations

 

Marketing and Branding

 

Clinical Services

 

Memory Care Programming

 

Culinary Services

Community Business Planning

 

IT Systems Integration

 

Market Gap Strategies

 

Quality Assurance

 

Talent Management

 

Life Enrichment Innovations

Heartfelt Service

Our caring associates and key vendor partners are passionate about serving seniors and their families.  Each bring to Watercrest Senior Living Group their unique abilities and act as trusted advisors as we continue to shape the future of the senior living industry. Working together we live our mission to welcome, to care, to serve each resident as if they were the only resident.

 

Watercrest Senior Living Group’s personalized customer service program, namely “With Pleasure”, digs deep

into the importance of understanding the difference between choosing to serve and choosing to be a servant. Servanthood requires the humility to put all others first.  It is not selective, rather the servant heart is vulnerable

and available.  At Watercrest Senior Living Group we look for those qualities and celebrate “why” we do what we

do.  Our associates embrace the significant role they play in the lives of our residents and their families and are empowered to make a difference.  In short, the difference is our people.

© 2012 Watercrest Senior Living Group, LLC